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Terms of Service

Last Updated: 2026/1/9

Welcome to Eyelan! Please read the following Terms of Service carefully before using this website and services. These terms apply to all users and customers. By using this website, you agree to be bound by these terms.

1. Account Registration

For your convenience, we recommend that you register an account on our online store. Please ensure that the information you provide is accurate, correct, and up to date. If you notice any unauthorized use of your account, please contact us immediately.

2. Product Information

We make every effort to provide accurate product details, prices, and inventory information. However, we reserve the right to correct any errors and cancel orders if any inaccuracies or omissions are found.

3. Orders and Payments

After placing an order, you will receive a confirmation email to verify the details of your order. We accept a variety of payment methods, and all transactions are processed through secure channels.

4. Shipping and Delivery

We make every effort to ship products on time. The standard shipping time is typically 3-7 business days, depending on the destination. We are not responsible for delays caused by unforeseen circumstances.

5. Return and Exchange Policy

If you wish to return or exchange an item, please contact us within 15 days of receiving the product. The item must be in its original condition, unused, and with all labels and packaging intact. For detailed return and exchange procedures, please refer to our Return and Exchange Policy page.

6. Privacy and Data Protection

We prioritize the security of your information and are committed to using your data solely for order processing and customer service purposes. For more information, please refer to our Privacy Policy.

7. Modification and Updates of Terms

Eyelan reserves the right to update or amend these Terms of Service at any time. Any changes will be posted on this page. Continued use of our services constitutes your acceptance of these changes.

8. Contact Us

If you have any questions or need assistance, please contact our customer service team at service@mail.eyelan.com. We are happy to assist you.

Thank you for choosing Eyelan, and happy shopping!